Customer Reviews


ANDY FISHER
ANDY FISHER
06:33 22 Aug 19
Any renovation work to a building large or small is going to involve a number of trades and suppliers. The company “Premier Kitchens” which is part of a larger Sydney construction company “Living Space”, recently offered to provide and supervise both on and off site the new re-design of our Kitchen and all the trades and services, apart from the choice and supply of all the Kitchen “white goods / machines and equipment” and the new flooring work which we required and therefore organised. However, “Premier” were able to offer advice on these latter two items when necessary. That’s one reason why my wife and I chose “Premier Kitchens” for our recent Kitchen renovation which was regarded by “Premier” as a medium or average sized residential Kitchen job. They offered the supply and co-ordination of most of the work. Another reason was because we were allocated a “Living Space” Project Manager, a Mr. Fred Stafford who was invaluable, in addition to being very experienced and professional at all times, during his personal co-ordination of the works. Fred initially provided a detailed Schedule of Works which was kept to and he even managed to save time during the job. He monitored the job on a daily basis as necessary and always returned our calls promptly. We were also very impressed with the professional work standards and quality of the variety of craftsmen and tradesmen Ed, Jess, Riley, Mike, Lee, and Mitch to mention a few who worked at various times on our site. We particularly valued their consideration shown to us as we were “living” on our upper floor above our building site throughout the job. Towards the end of the job, there was an unfortunate incident with the plumbing re-installation which could have been far more serious. Again Fred arrived immediately with the necessary staff including one of the Directors of his company to quickly assess the situation and swiftly resolve to the satisfaction of all concerned. We would also like to credit the design and initial input of the Kitchen to Joelle at the Penshurst Street Showroom and Peter the Manager of “Premier Kitchens”. Although my wife and I are not new to building and renovation work, a couple of points perhaps to note are that Kitchen joinery cabinets of a standard that “Premier” offer, do take at least a couple of weeks or so to fabricate in the factory, and only after their installation can the bench/worktops be accurately measured on-site. A further two week period is often then required to fabricate the bench-top, especially if it is man-made. Finally, the saying “You get what you pay for” is often a reality. In our case that was the case. “Premier Kitchens” was not the cheapest quote, but the quality, craftsmanship, and co-ordination was definitely worth paying for. Well done, and thank you again to all involved.
Caroline Ang
Caroline Ang
05:26 30 Jun 19
This is not a review where everything went smoothly, everything was on time and everything came up perfectly. In fact, none of those things happened with our recent kitchen renovation. Why then am I giving Premier Kitchens 5 stars? Because when things went wrong they did not 'duck and cover', blame someone else or shirk responsibility or palm me off to someone else to fix things. They took pains to respond to me and worked to try to rectify things. In my experience, this tells me more about the quality of the company than all the many glowing reviews. Without doubt, Ben Knight from Living Spaces carried this project and brought this one home. He was the best project manager we could have had. He was always professional, dependable, friendly, responsive and never shied away from helping us through difficulties with the project. He was the only one to say "sorry" to my face when things went badly wrong. Ben and his team of tradies were great. They knew their stuff and provided a quality outcome. As a postscript, today my family and I are enjoying living in our new spaces with the kitchen working really well as the heart of our family home. I would recommend Premier Kitchens and Living Spaces - I would even use them again.
Tracy Li
Tracy Li
05:32 17 May 19
Fred project managed my kitchen upgrade. It was a smooth and care-free process. All the staffs showed up on time and are very friendly and professional. They took the time to get the job done at high quality without cutting corners. Fred responded to every phone call instantly and came back multiple times to help me sort out some minor issues. Anna at the head office handled all the email correspondence with me on time and very professionally. Premier Kitchen is a trust-worthy company and I will definitely refer them to my friends!
Samantha Drudge
Samantha Drudge
11:21 09 May 19
We love our new kitchen! Thank you for a job well done, despite a mystery floor adding a few tickles to the work and timeline. Joelle, Peter and Fred (plus the team of trades) your efforts and expertise are applauded.
Lionel Kools
Lionel Kools
08:19 06 Apr 19
Outstanding Sydney kitchen supplier. First class service.
Dave Barrett
Dave Barrett
08:39 25 Mar 19
Good advice and design
Pamela Summers
Pamela Summers
08:01 13 Mar 19
We are really happy we chose Premier Kitchens. Everyone was great to work with from the welcome we received from Melissa in the showroom, through the design phase with Natalie and then into the construction with Fred and his team. Everyone who came to work at the house was without exception pleasant and the back office administration by Anna was fast and efficient. Ours was a big project and we have been more than happy with the results.
Sue Litt
Sue Litt
05:12 29 May 18
Premier Kitchens fulfilled a 9 year dream for my new kitchen. Joelle’s great ideas, professional engagement, a realistic budget and some funky ways to really optimise the storage in my tiny space, Fred, my fabulous PM, Anna for overall admin and coordination; and all the trades who kept me informed of what was happening .. and even when I asked for a few small changes, these were accommodate without a hassle and did not affect the scheduled end date. The whole team at Living Constructions were wonderful: Jay for joinery and installation, Jason for power & light, plus Tony and the team at Gitani stone for my fabulous benchtop were great. . I couldn't believe that the complicated shape slotted into the wonky kitchen walls of my 1920 weatherboard perfectly - not a millimetre off true. I cannot recommend these teams highly enough, and am happy to be a verbal referee.
Steve Levien
Steve Levien
07:26 06 Mar 18
A well oiled machine, our kitchen renovation ran like clockwork. All the trades turned up as per schedule and were lovely to deal with. A great customer focused project manager dealt with any issues in a magnificent way. Project exactly as per budget and timings. Highly recommended.
Kenneth Liew
Kenneth Liew
23:52 21 Jan 18
Professional, courteous, quality, transparent pricing, communicative, sticking to schedules and the ability to sort out unforeseen issues. Thanks Peter, Fred and Craig for a job well done.
carole johnston
carole johnston
23:23 22 Nov 17
The guys at Premier Kitchens have been excellent from our very first meeting. I would strongly recommend them to anyone - and have already. The quality of the work and the professionalism of all contract workers was exceptional. Thank guys for making, what could have been a nightmare, the absolute opposite.
Roslyn McNamara
Roslyn McNamara
01:19 20 Nov 17
Love our new kitchen by the team at Premier Kitchens. Everyone at the company are extremely professional and very easy to deal with. Anita our designer was very experienced.Her design suggestions and guidance when I was undecided on something proved most helpful . Jorge who installed the kitchen was precise and took great pride in his work. We would recommend Premier Kitchens to anyone. Thankyou for a great job.
Next Reviews
johan straga
johan straga
09:10 23 May 17
We chose Premier Kitchen for “Value for Money”. We just moved in and needed a new kitchen (a nice one) but at a good price, and no hidden costs. Tick. (We did compare!) Everything, from “welcome to the showroom”, to design, installation, “usual unexpected issues”, final touches and even our own worries were handled with a very high sense of respect and customer service. Immediate response and dare I say...Perfect! It’s good to see in these days where you can’t trust anyone anymore. Thank you Peter and your team!
Bill Moss
Bill Moss
00:19 12 May 17
We have just had our 20 year old kitchen totally redone by Premier Kitchens and what can I say... its perfect! Everything went to plan, Craig, our designer had the perfect blend of listening to our needs and pragmatism, Mick, our project manager was all over everything and Pete backed them all up wonderfully. Small problems always arise with any renovation but these were all handled quickly and efficiently. All the trades people were professional and on time! The finished kitchen even surpassed our very lofty expectations. Highly recommended!
Gareth Haffenden
Gareth Haffenden
09:56 11 May 17
Could not recommend Premier Kitchens enough! Customer service was superb. Quality exceeded my expectations, the technicians went above and beyond for me, even though I needed my kitchen installed very quickly they met every deadline I set! Overall great experience and a very happy customer!!
Steve Smith
Steve Smith
03:28 23 Mar 17
Well what can I say about Premier Kitchens Australia that anyone who has got a kitchen from them doesn't already know. The service in the showroom was second to none. Welcoming staff, with a wealth of knowledge that really put me at ease. The design service was fantastic, sitting down with someone that actually knew what they were talking about and had heaps of input into the final design. Then to the trades for the stories I have read online about other companies I was prepared for the worst. Much to my surprise the whole thing happened on time without a glitch. I would like to offer a special mention to Peter, Mick and Steve. Thanks again Steve Smith. GREAT WORK *****
Susan Hickson
Susan Hickson
22:56 15 Mar 17
I have recently had my kitchen renovated by the amazing people at Premier Kitchens. Thank you so much to the whole team for such a professional service. I absolutely love the end result. I'll send in some photos once I get my new stools. Thank again, would recommend to anyone!
See All Reviews

As featured in

kitchens and bathrooms quarterly magazine logo