Choosing The Right Kitchen Design Company
A kitchen renovation is a big investment. You want to make an informed decision but not all kitchen companies work the same way or offer the same service, so how do you know which to choose?
Hopefully, our tips below will help you decide which kitchen company is right for you.
First, understand that your needs are individual so not all companies will be suitable for you, even though they might appear to be the best.
Generally, a good kitchen company will:
- offer a 10+ year warranty on their kitchen cabinets
- have fully qualified kitchen designers to help you design the best kitchen for your specific needs
- make fully custom kitchen cabinets, not modular or flat pack kitchens
- tell you exactly where the cabinetry is made and how long it will take to produce
- pre-empt potential road blocks and be ready with solutions just in case
- show you recent client testimonials to give you an idea of what it’s like to work with them
- give you time to make your decision and not pressure you into a sale on the first meeting
Define your needs
The most important thing is to be clear about what you need, because you want to choose a company that can meet those needs first and foremost. For example, if you know you need custom built cabinets, there’s no point considering company A. if they only do modular or flat-pack kitchens.
Do you need your kitchen in a hurry? Some companies take longer than others to deliver so ask this question first. If time is critical, avoid kitchen companies that use offshore manufacturing. If they don’t own their own factory in Australia, you might run into timing issues or problems if any of the cabinetry arrives damaged. Even kitchen companies that use a local joinery to make their kitchens may run into timing problems if that joinery becomes too busy with its own customers and can’t handle the capacity for more.
Are you renovating just the kitchen or are you doing other parts of the home? If you need more work done besides the kitchen, find a company that can do other joinery designs as well e.g. wardrobes, vanity units, entertainment units etc.
Look for Australian Made, Local manufacturing
In a world that’s overpopulated, consuming at an alarming rate and producing way too much waste, it’s nice to know you can reduce your impact by making better choices on where your ‘stuff’ comes from. Where possible you should always choose locally made products over imported goods.
Keeping it local has many benefits, including:
- Faster production and delivery of goods
- Greater control over quality
- Prompt after-sales service & warranty
- Lower carbon footprint
- Supports local jobs
Better yet – find a company that owns their own factory
If the kitchen company also owns the factory where the cabinets are made, they are already miles ahead of the rest. This means they have full control over quality, timing and production and the power to make things happen quickly. Beware the kitchen companies that use overseas manufacturers – it’s very hard to guarantee a delivery time frame when you’re dealing with international trading. If any of the kitchen cabinets arrive incorrectly or there are warranty/after-sales issues it may take a long time to fix the problem.
Ask For feedback from previous clients
There’s no better way to discover what a company is like to work with, than to hear it from their customers. Find one with positive reviews but also one that shows they deal with negative situations professionally – this is equally as important as finding positive feedback as it shows their level of integrity when it comes to problem solving. No one is perfect but if handled well, any obstacle can be overcome to produce a positive end result regardless.
Take your time
Most importantly, you should never feel rushed or pressured into making your decision, so take your time. You should feel 100% comfortable with your decision to go ahead so ask as many questions as you need to before signing anything and listen to your gut, it’s usually right.